Development Services

Application maintenance and support

Regular maintenance and support of software applications ensure trouble-free, fail-safe, error-free and consistently satisfactory end-user performance and functionality.

Purpose

Application maintenance and support in practice

Services

Application maintenance and support with Avantgarde Labs

Maintenance analysis

Our requirements analysis and documentation of planned changes will guide you through the entire process. We offer short-term support for maintenance projects and long-term support to ease the workload for your staff. 

Maintenance expertise

Our support for your applications covers a wide range of services such as second and third-level support, bug fixing and an on-call service, while ticketing and tracking give you full transparency. 

Maintenance support

If someone responsible leaves the company or pursues new challenges, or if a support partner is unavailable, we replace in-house expertise and staff to safeguard system operation

Maintenance SLA

We offer customized Service Level Agreements (SLAs) for troubleshooting and other updates to suit your needs, for software we develop for you, and for third-party solutions.

Services we offer

We take care of all steps from planning through to selecting, developing and testing the API interfaces.

Application areas

We provide full support and maintenance for your systems:

Do you have any questions about our services? Do you need a team of experts for implementation? Then get in touch with us!

Advantages

What application maintenance and support means for you

IT experts

Greater focus on innovation and transformation

Your in-house IT experts gain the freedom to focus on innovation projects and the digital transformation of business processes.
Stable software

More stability in ongoing operation

Our software maintenance services and support give you stable operation and resolve problems as quickly as possible around the clock. 

Performance

More features and optimum performance

Perfective software maintenance ensures existing solutions are always being enhanced, adds missing functionality, and optimizes performance, usability and efficiency on an ongoing basis.

Lower risk

Reduced costs, lower risks

Predictable costs for your business, improvements to existing applications and lower risk of expensive downtimes caused by software errors or security breaches. 

What Avantgarde Labs Stand For

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Get In Touch With Us

How can we support you? Do you need comprehensive planning and implementation for your individual challenge? Do you need teams of developers for your current project? We’re looking forward to your enquiry!

  • Carbon Connected
  • Intel
  • C3
  • MVB
  • Chemmedia
  • Conrad
  • Deutsche Nationalbibliothek
  • BGH
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